Are you interested in being part of the Help@Ames team? We’re hiring!
The position of Help@Ames Student Assistant is a one-of-a-kind opportunity to develop important communication, critical-thinking, and problem-solving skills in a customer service intensive environment. This position is also an opportunity for a student to acquire, demonstrate and develop a myriad of leadership skills. A successful applicant will need to demonstrate skill and polish in dealing with all types of IWU clients including students, faculty, staff, administrators, alumni, retirees and parents. Each assistant must be willing and able to learn new skills and have a desire to provide excellent customer service assistance. They must also possess a strong interest in technology and library research. The assistant must be willing to develop an extensive knowledge of Ames Library resources and IT services and be able to use this information to direct, assist and refer clients appropriately. The Help@Ames Student Assistant will participate in a thorough, progressive and ongoing training regimen to assist in developing the skills necessary for the position.
If you are interested in applying for this job in the library please fill out our application.