Jeanette Otis ’02 recently received her third SPARC (Superior Performance and Recognition Certificate) award for her work at Elevate Services, Inc., a legal service provider:

Jeanette created the content, delivered the training, and provided and scored the assessments for the Patent Illustration Specialty Team for the PC-LWP team. This team works hand-in-hand with an internal client team on providing drawings for patent applications – a critical task for the client’s patent practice and one that is billable for the client!  As Patent Champion, Jeanette built her knowledge and skill set from scratch, continues to maintain the knowledge base, and provides team coaching whenever necessary.

The five member team was certified in January 2016.