Comments on Illinois Wesleyan University’s Information Technology: planning and operations
Posted in Operations on Nov 20th, 2009
The Telecommunications Office is cutting back on paper! Phone bills will be going out on a quarterly basis starting January 2010. You will receive phone bills in January, April, and July for this fiscal year. If you have any questions please call Linda Biehl at 309-556-3430.
Posted in Operations on Nov 17th, 2009
May Term Registration went very well last evening. The first group had 677 people logged in to MyIWU. The second group had 711 people logged in, the third had 550, the final group had 403. System performance was excellent and most completed the registration process in 30 seconds if the class was not closed. Thanks [...]
Posted in Operations on Nov 16th, 2009
Last Wednesday’s registration event for the first year students went very well. The systems involved in the registration process performed as they should. There were no system degradation problems for the registration event that presented the highest system demands to date due to the number of people registering and the amount of class look ups, [...]
Posted in Operations, future on Nov 9th, 2009
After two successful registration events, today’s event for the Sophomore class did not go as well as we planned for. About 5 minutes into the registration event the Luminis Platform (MyIWU) began having performance issues. At 7:55am the servers involved in the registration process were restarted in conjunction with some memory allocation adjustments to restore [...]
Posted in Operations, future on Oct 30th, 2009
Information Technology Services conducted two system tests with the help of the campus community to verify systems are working properly for registration that begins on November 2nd. Tuning and updates have been applied to systems involved with the registration process and the tests indicate all systems are functioning properly. Thanks to all who participated in [...]
Posted in Operations on Sep 23rd, 2009
A small upgrade that was applied to the MyIWU system last Friday morning caused an unforeseen error with access to course files that were created with spaces in the file name.
A patch to correct the problem is due from Sungard very soon. The problem should be corrected by Friday morning - 9/25/2009.
The files can be [...]
Posted in Operations on Aug 21st, 2009
Yesterday’s registration event for First Year students experienced some initial system performance problems. The registration event placed the new MyIWU under the heaviest system demands to date. We have determined with the help of Sungard and Akibia, the creators of the MyIWU system, and our support providor, a software configuration problem caused slow system performance. [...]
Posted in Operations, Projects on Jul 30th, 2009
The Web Services and Network Services staff have completed the MyIWU upgrade that has been taking place over the past several days. Curtis, Chris, and Pat have essentially worked non-stop to complete this complicated upgrade. Their outstanding performance is extremely appreciated.
Information Technology Services thanks the campus community for their patience and understanding over the duration [...]
Posted in Operations, Projects on May 7th, 2009
Roy Bailey and Linda Biehl, working with the Physical Plant have the first phase of the Security Camera Project operational. The NICE system was selected to provide security camera support in residence halls and campus buildings. Several parking lots will be addes to the system as well.
Posted in Operations on Mar 28th, 2009
The full functionality of the e-mail system was restored last evening. No e-mail was lost during the software glitch that caused the disruption in e-mail service that began on Thursday afternoon. E-mail that was sent from campus was not affected. Pat Riehecky and the Network Service group worked with Sun Microsystems to determine that our [...]