Representatives of Information Technology Services will never request your user name and password combination via email for any reason. Disregard any email phishing schemes that request your username, password, or personal information. Always keep your username and password private and secure and do not share your NetID/Password combination with anyone.

If you do happen to reply to a phishing scheme, or feel your account has been compromised, it is important to secure your account by changing your password.  One way to determine if your account has been compromised is to take a look at your Sent Mail folder.  If you notice email being sent from your account that you did not create and send, you need to change your password immediately.

To change your IWU password -

• Go to https://passchange.iwu.edu/   and follow the password change instructions. 

If you have any questions please call the Help@Ames Desk at #309-556-3900.

Google is reporting a service interruption with GMail and Drive, Documents, Presentations, and Spreadsheets this morning.

Here is the latest information from the Google Status Page -

www.google.com/appsstatus

Updates-

On Wednesday, April 11, at 4:30pm, phone system maintenance is taking place to repair a faulty piece of equipment.  One hundred fifty campus phones will experience a 10-15 minute service interruption as the repair takes place.

We apologize for any inconvenience the brief outage may cause as work is done to improve phone service on campus.

Class registration began on Monday, April 1st.

ITS staff are monitoring systems to ensure the registation processes are functioning properly.

State Farm Hall will have study area and classroom walls painted with whiteboard paint allowing any wall to become a dry erase marker whiteboard.  The Thorpe Center in Ames Library has an area painted with whiteboard paint that was done as  a test area to see how the paint performed and to see how the area would be used.  Here is a great example of how the space was used this week as a study space.

Glass – formerly Google Glass, is a technology who’s developers are asking for help to shape the future of Glass.  While being an early part of Glass may be a long shot for most of us, just seeing what is being planned for Glass is very…  impressive, cool, (I can’t seem to find the right word – what do you think?).

Check out http://www.google.com/glass/start/

Here is another nice review from The Verge – This person was able to try out Glass.  This is his review.

Each year the Horizon Report outlines six areas of emerging technology that will impact teaching and learning in higher education.

MOOC’s (Massively Open Online Courses), Tablet Computing, Wearable Technology, and 3D Printing are a few of the technologies outlined in the report.

The Network Services Group of Information Technology Services has upgraded wireless network service in The Ames Library to improve wireless coverage throughout the building including Beckman Auditorium.  An additional 11 wireless radios were installed over the holiday break taking the number of wireless access points from 8 to 19.

After much planning and preparation, the Network Services Group of ITS replaced the core component of or our campus network over the Thanksgiving Break.  The project not only involved the complex configuration of a new HP core router, but the re-cabling of each fiber optic run to campus buildings, and the re-cabling of each server in the data center.  Chris Rutledge, Kerri McKeown, Michael Zehr, Sean Hunter and student assistant Sunny Ding, did an outstanding job working to improve network services for the campus community.  The core router will support new technologies being brought to campus including VOIP and our 1GB Internet connection scheduled for July of 2013.

Work on the network core replacement. Pictured are Chris Rutledge, Kerri Mckeown, and student assistant Sunny Ding.