Comments on Illinois Wesleyan University’s Information Technology: planning and operations
Posted in Operations on Oct 29th, 2007
On Friday, November 2, starting at 5pm, campus e-mail will be unavailable for up to 24 hours. During this time Information Technology staff will be moving campus e-mail to a new server with additional capacity for handling the University’s mail. This down-time will NOT affect campus Internet access, or other campus technology services. Mail sent [...]
Posted in Planning & Assessment on Oct 16th, 2007
Our Techqual+ survey of faculty and staff perception of IT at Illinois Wesleyan closed last Wednesday. I’ve started to do some analysis and thought I’d share some early results.
Regarding response rate, we had 112 responses from the 702 faculty and staff asked to complete the survey. That’s better than a 15% response, which is acceptable [...]
Posted in Planning & Assessment on Oct 5th, 2007
Just some fyi notes about the office of information technology…
Illinois Wesleyan University’s office of Information Technology is responsible for the University’s information technology services. This includes support for
all computers on campus,
instructional technology,
network services,
telephones,
cable TV, and
administrative systems.
The office of Information Technology is led by the Associate Vice President for Information Technology (me). I report to both [...]
Posted in Operations on Oct 2nd, 2007
Office of Information Technology staff will be taking the campus e-mail system off-line from 4:30am to 7am, on Wednesday morning, 10/3, in order to apply an urgent software patch.
We apologize for the inconvenience, and appreciate your patience as we work to improve campus technology services.
Posted in Operations on Oct 2nd, 2007
This morning at about 11am we experienced an unexpected power disruption in the University’s data center. This problem caused several major university services to go off-line. These systems included the my.iwu system, the University web site, our spam filter, and more. All systems were back on-line by 12:30pm.
This power problem was caused by a new [...]
Posted in Operations on Oct 2nd, 2007
Yesterday the University’s Internet connection was down from about 5:45am to 11:25am. IT staff worked with Verizon and Sprint to resolve the problem which appears to have been related to a problem with the main on-campus router the University uses to connect to the Internet. This router is managed by Sprint.
I’m waiting on a report [...]